Welcome to the first edition of Your Benefits! This new e-newsletter is designed to provide you with relevant and meaningful information about your ETFO ELHT benefits plan. Provided to you by the ETFO ELHT and OTIP, we know how important benefits coverage is to you and your family, and we are here to help!

You have heard the term reasonable and customary (R&C) limits, but what are they, and how do they work? In the simplest terms, R&C limits refer to the range of typical fees for comparable services or equipment in a given geographical area.

Benefits fraud impacts everyone in the benefits plan. Over time, it can lead to increased costs and reduced coverage. Learning what you can do to help prevent benefits fraud and abuse of your plan is an important step in ensuring sustainable benefits coverage for you and your family.

Thanks to recent enhancements to the My Claims section of the OTIP secure member login, it is easier than ever to submit your claims online.

To ensure you get a suitable custom-made orthotic, it’s important to ask questions and keep yourself informed throughout the purchasing process.