Contact OTIP

For information about your coverage, how to enrol or make changes to your coverage (e.g. adding an eligible dependant), you can:

  • Call OTIP at 1-866-783-6847 – Benefit Services hours are Monday to Friday, 8 a.m. to 7 p.m.
  • Visit Here you can log in to OTIP’s secure member site (My Benefits and My Claims) for many important functions including:
      • My Benefits:
        • add eligible dependants;
        • make changes to your beneficiaries.
    • My Claims:
      • submit and check the status of your claims;
      • view your ETFO ELHT benefits booklet;
      • view the list of reasonable and customary maximums;
      • check for eligible medication.


For general information about the ETFO Employee Life and Health Trust (ELHT), general questions about eligibility, and to provide feedback to the ELHT, you can:


ETFO Employee Life and Health Trust (ELHT). All Rights Reserved | Privacy and Terms of Use