Dear ETFO ELHT Plan Members,
As the situation with COVID-19 continues to evolve, the ETFO Employee Life and Health Trust (ELHT) is continuing to work closely with OTIP, our plan administrator, to make proactive and responsible decisions that are grounded in care for our members and the long-term sustainability of our benefits plan.
OTIP Benefits Services continues to provide member assistance from Monday to Friday, 8 a.m. to 5 p.m. with the majority of OTIP staff working from home.
We understand the COVID-19 pandemic is creating uncertainty and challenges for some of our members. As always – and especially during these difficult times – our plan members are our top priority.
Supporting our members
The ETFO ELHT has responded to some of these challenges by supporting plan members in the following ways:
Please contact OTIP Benefits Services at 1-866-783-6847 if you have any questions about claims, coverage or enrolment.
Information on COVID-19 and coverage
The ETFO ELHT and OTIP have compiled information to help keep members informed. We thank you for your continued support and understanding during this uncertain time.
Please visit www.otip.com/coronavirus for up-to-date information on common questions related to coverage provided by the ETFO ELHT Benefits Plan and COVID-19. In addition, this communication was sent to members on May 8, 2020, via email.
All questions regarding coverage, enrolment, and claims should be directed to OTIP at 1-866-783-6847. Questions about this notice can be directed to the ETFO ELHT Benefits Coordinator at firstname.lastname@example.org.
Stay healthy and safe.
ETFO ELHT Board of Trustees